YOUR ONLINE PORTAL

Your account at your fingertips. Anytime, anywhere.

SIMPLIFIED & SECURE PAYMENTS

Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

ACCESS & PROPERTY INSIGHTS

Get easy access to financial statements, monthly summaries, year-end tax statements, and important documents.

SEAMLESS COMMUNICATION

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. Send communications to us at anytime. Our team is always here to help!

iPhone displaying Online Portal

YOUR PORTAL, YOUR WAY

Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings 


...all from the palm of your hand. 

Download the Online Portal App

OWNER FAQ'S

Our most common PROPERTY OWNER questions, answered below.

  • What fees do you charge for leasing and ongoing property management?

    Our residential property management fee is 10% of collected rent. This monthly percentage is contingent on rent collection so if the property is vacant or the tenant hasn’t paid, we will not collect a management fee until you receive your rent.


    Our onboarding fee with a lease in place is $250.00 which is deducted from the 1st full month’s rent. The onboarding fee without a lease in place is 50% of the new lease’s 1st full month’s gross rent. Be advised a cancellation fee of $300.00 will apply if the contract is canceled prior to a new lease. 


    The annual renewal fee is $250.00 due upon execution of lease renewal. 


  • What background checks will you conduct on a prospective tenant?

    We utilize a fully compliant processing company to conduct an in-depth background, credit, residential history, and income screening and require ID verifications. In addition, we contact the former landlord(s) for rental reference if applicable.

  • What deposits do you collect from the tenant before they move in?

    Security deposits are collected prior to lease signing. Deposits may range from one month’s rent to $500, or more if requested by the property owner. All security deposits are held in a trust account per South Carolina law.


    In addition, we collect an upfront nonrefundable pet fee to ensure your property has collateral for posing pet damages. 

  • How do you handle needed repairs?

    From a simple maintenance repair to an after-hours emergency, we pride ourselves on our rapid call to action and quality of work. We aim to fix, NOT patch. We have in-house maintenance staff and contract all repairs to local licensed and insured vendors if necessary. We will obtain prior approval for any single item expenditure exceeding $500.00.

  • How do you handle late rent payments?

    Rent is due on the 1st with a 5-day grace period. If not received by the 5th, late fees will apply. Please, refer to the lease for our late fee policy. If a tenant communicates with our office letting us know their rent payment will be late, we will do our best to work with them on a payment plan.